Techtick Engineering is a Quality Management System ISO 9001:2015 certified company which have only one things in minds Customer Satisfaction.
We work on QMS process which is collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. We expressed as the organizational goals and aspirations, policies, processes, documented information, and resources needed to implement and maintain it.
Customer Service, being the backbone of an industry, we see to it that we value our clients and do our best to see their value being associated with us.
We believe in giving our clients good value for their money with an assurance of dedicated & well-executed services. We have stage wise inspections. Our high standards eliminate the faults at every stage, so that only the best pass on to the next.
We adhere to certain Quality Norms as bellow –
- Quality of work
- Good workmanship
- Experienced Man Power for Quality Jobs
- Inspection at every stage of work
- Timely completion of project
We provides a complete overview of the performance of different services offered by telecom operators. It provides testing and service assurance for 2G, 3G, 4G, CDMA,5G networks, and WiFi.
In today’s highly competitive telecom industry and the rapidly growing range & sophistication of end-user services, are providing an opportunity for Operators to implement and manage services more effectively & efficiently. This helps telecom operators to provide a high-quality service experience at best the place, to realize the potential for new revenues and customer satisfaction.
Quality Assurance is a next-generation solution that gathers data, together with positioning information, directly from the subscriber’s commercial mobile phone. It provides insight into the telecom operators about their network quality and the quality of different services being offered. It also helps operators understand the Quality of Experience from their subscriber’s outlook as well.
Our company apply Quality tools and methods of Quality Management System (QMS) to support product development, process control and improvements. We are uses five core quality tools of QMS for Meeting the organization’s requirements, which helps to instill confidence in the organization, in turn leading to more customers, more sales, and more repeat business and also ensures compliance with regulations and provision of products and services in the most cost- and resource-efficient manner, creating room for expansion, growth, and profit.
The 5 Core Quality Tools are comprised of –
- APQP (Advanced Product Quality Planning)
- PPAP (Production Part Approval Process)
- FMEA (Failure Mode and Effects Analysis)
- MSA (Measurement Systems Analysis)
- SPC (Statistical Process Control)
